Privacy Policy

At Opsteam we take the privacy of your data seriously. This policy explains what information we collect, why we process it, and what rights you have, in compliance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection law.

1. Data controller

Opsteam, located at Calle Juan de Quesada, 22, 35001 Las Palmas de Gran Canaria, Las Palmas, Spain, is the controller responsible for the personal data you provide through this website.

• Contact email: [email protected]
• Phone: +34 629 785 212

2. What data we collect

When you fill out our contact form we may collect: name, email, phone number, company, role, business type, the cloud provider you work with, your estimated budget range, and any additional information you provide about your project. We do not collect special categories of data (health, ethnic origin, religious beliefs, etc.).

3. Purpose of processing

We use your data only to:

• Respond to your inquiry and prepare a commercial proposal.
• Manage the business relationship if you decide to hire our services.
• Send you communications related to your request, if you have given consent for this.

4. Legal basis

The processing of your data is based on your explicit consent, given when you submit the contact form and check the box accepting this policy.

5. Data retention

We keep your data for as long as necessary to handle your inquiry and, if a business relationship is established, for the period required by applicable tax and commercial regulations. You can request deletion of your data at any time.

6. Recipients and data processors

We do not sell or share your data with third parties for commercial purposes. We may share data with technology providers acting as data processors (for example, hosting or email delivery providers), always under confidentiality agreements and GDPR compliance.

7. International transfers

If any of our technology providers are located outside the European Economic Area, we ensure appropriate safeguards are in place (such as the European Commission's Standard Contractual Clauses) to protect your data.

8. Your rights

You have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Request restriction of processing.
• Object to processing.
• Request data portability.
• Withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise these rights, write to us at [email protected]. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your data has not been handled correctly.

9. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

10. Changes to this policy

We may update this policy from time to time. Any changes will be published on this page along with the date of the last update.

This document is for general informational purposes only and does not constitute legal advice. If you need a privacy policy formally tailored to your activity, we recommend having it reviewed by legal counsel.